On Hold Reviews

“Fabulous – Thanks for all your work on this project – everyone is thrilled with the new message and love the voices! I must say your advertisement of “we do 90% of the work, client does 10%” is very true – though my 10% didn’t seem like work it was so easy! Even the installation I feared because of my deficient skills with electronic devices – you talked me through it and it was like a walk in the park – easy and enjoyable! We look forward to a LONG relationship with your company for all our future needs! Thanks again for a superb job!”
Donna Huebner
Dundee Animal Hospital, IL

“While preparing our marketing budget for the upcoming year, it became apparent that On Hold Marketing is THE most effective, value added service we’ve added for marketing and patient education”.
Marilyn Kitchens, Practice Administrator
Rappahannock Family Physicians, VA

“On Hold Marketing delivers a quality product for a nominal investment. It’s a great way to reinforce our marketing efforts. This is the second organization for which I’ve used On Hold Marketing to launch such a service. I recommend OHM highly.”
James M. Goss
CentraState Healthcare System, NJ

“Our On Hold Marketing program paid for itself soon after we started with you. We have added several new customers who asked about the additional services mentioned in our On Hold Marketing program. We easily recovered the low cost of our On Hold Marketing program soon after it was installed. There is not a month that goes by that I don’t sell some of my other services derived solely from my On Hold Marketing program.”
Harry Garmon
The Bookkeeping Department, VA

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“Your On Hold message programs are really great, but what I like most is that you’re very responsive to our needs. Whenever we call, you always get back to us quickly. We really appreciate your timely responses to our needs.”
Brian Peterson
Ebco Print and Promotions, CA

“Saxon Shoes has had the privilege to work with On Hold Marketing for over three years. The service and flexibility they offer is outstanding. I love the fact that they notify us when it is time to remake our On Hold messages. That is one less thing that I have to remember. Thanks for the quality of service and outstanding marketing you provide.”
Susan Adolf
Saxon Shoes, VA

“Innovative ideas from SalesMaker On-Hold help us stretch the power of on-hold advertising.”
Hart & Cooley, Inc, MI

“On Hold Marketing was just what we needed, when we needed it. As part of a large multi-specialty medical group, it was the perfect way to increase awareness to our patient base as to the services we offer; our specialists, and our ancillary capability. I particularly like that it is managed locally by folks that I have known for some time. The experience was seamless and all my needs were met at a very low cost as compared to other marketing opportunities. The level of professionalism in my offices is heightened by this service. I can’t say enough good things about OHM.”
Cathy Brown, Administrator
Midlothian Family Practice Division, Virginia Physicians, Inc., VA

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“As a result of our On Hold Marketing programs, there’s an increased awareness of our various products and services amongst our callers and current customers. They’re now hearing about things they just didn’t know about us previously, and we’re getting more inquiries about many of the products and services we sell. You guys and gals are great! You do a great job for us.”
Debbie McClellan
RPM Wood Finishes Group, NC

“Goodin Company is happy to be working with On Hold Marketing. We found that working with On Hold Marketing made this decision easy. We just give them the basic outline of what we want on the on hold messages and they use their experience to create a message that calls the customers to action. They even make the loading and reloading of messages very easy. We are constantly getting inquiries that reference the message they heard while on hold. This works great.”
Eric Streed
Goodin Company, MN

“The professionals at On Hold Marketing are always there for us when we need them. They always walk us through the entire process and their turnaround time is always quicker than I expect. I would recommend On Hold Marketing to anyone!”
Kelley Parks
Call Federal Credit Union, VA

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“We are very happy with our On Hold program. Our customers are very happy with it as well. It’s been wonderful! Thank you very much!”
Richard Harrison, Bob & Ed’s Heating and Air Conditioning, AR

“I love putting callers on hold so that they can learn more about all we do. And we get great feedback about our On Hold Marketing program from our customers as well. It’s so professional and it really enhances our image.”
Bridget Ungerleider
Encompass Environmental

“On Hold Marketing has helped our Customer Service division promote a professional image to the community that Bon Secours serves and supports.”
Kathy White
Bon Secours Richmond Health System

“On Hold Marketing has been a great asset to our Practice. Their accuracy with medical terms is impeccable. Our patients have stated over and over how much they appreciate the information they receive while on hold. The entire on hold marketing team has been great!”
Janie Jacobs, Administrator
Pediatric Associates, PC

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“On Hold Marketing makes my job easier. As marketing director of a very busy 16-physician practice we are constantly adding new physicians and all I have to do is make one call to On Hold and they take care of the rest! The quality is superior and I never have to worry about pronunciation with names or difficult medical terms; they verify all of the information before they voice the message. On Hold Marketing always delivers top quality work, responds rapidly to my requests and keeps me and my physicians happy!”
Pam Overstreet, Marketing Specialist
Advanced Orthopaedic Centers

“I wanted to express my complete satisfaction with your firm. We asked for on hold music and appropriate messaging in an ASAP fashion…and the turnaround was much faster than we expected. Thank you for your continued expert service and products. We look forward to a long relationship with your firm.”
Kitley Rainwater, Director of Marketing and Business Development
Poplar Springs Hospital

“Your organization is one of the best I have ever dealt with. You are on the ball and proactive, which is very helpful for a guy like me trying to wear too many hats at once.”
Chris Groome, VP Safety and Service
Groome Transportation, Inc.,

“On Hold Marketing is the best ad money we’ve ever spent!”
Wes Swope
First Tee,

“I wanted to take a moment and thank you and the staff for service excellence demonstrated in “wiring” Reynolds Service Centers throughout the U.S. and Canada with digital on-hold messaging service. It was a monumental task managed with relative ease and minimal problems. We appreciate the efforts you and your staff have taken to ensure each Service Center received timely attention to come “on line”, as well as the many service calls you have personally responded to with efficiency and courtesy. Feedback from the field indicates you have been responsive to compatibility issues between the hardware system vendor, varied phone companies and branch phone systems.—a complex task when engaging more than 60 facilities. Scriptwriting, audio production, and digital download delivery services performed as promised. I look forward to continuing SalesMaker updates.”
Russell L. Coons, Marketing Manager
Reynolds Building Products

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