April 17, 2020
Dental offices that have an on hold message will get a more positive response from Baby Boomers and Greatest Generation patients....
January 16, 2017
Imagine this, it’s Monday morning. Dental patients on hold have been waiting all weekend, some with real tooth pain, to call your office to make an appointment. They’re impatient and fearful that they won’t get relief soon….and you’re getting more calls than you can possibly answer. This happens to dental practices every Monday morning in every town in America. It can be overwhelming…and it simply doesn’t make good business sense to add more staff to handle the large number of early morning calls. You have several options when this happens to...