March 5, 2021
We're often asked "Why do I need a on hold messaging program for my business?" We're glad to have the question asked because the phrase "on hold messaging" is not self explanatory. The phrase "on hold messaging" refers to an audio program that features pleasant music and custom designed scripts or "messages" that are professionally voiced. The music and voiced messages are strategically mixed to create an engaging listening experience for the purpose of focusing the callers attention away from the wait time. The answer, and the solution, to the question of...
