On hold messaging is a different kind of customer service.  It will make the on-hold process more enjoyable.  At On Hold Marketing, our on hold messages are designed to help keep customers on the line.


With over 30 years of experience in the Baltimore area, we pride ourselves on being consistent and committed when providing on hold messaging. Our production team ensures that you’ll have the highest quality audio, technology, service, and equipment for your company in the largest independent city.


We know customer satisfaction is a top priority with Baltimore companies. With three easy steps, we can create the most effective on hold message for your business. We listen, we write and we produce. We access your business and consider your customers for an accurate and better understanding of your company. We will write the script based on the information you provided and lastly produce your messages.


We are here to help your Baltimore based business and answer any questions you may have. Call us today.

Learn more about our on hold messaging




    Please tell us as much as you can about your phone system, and what… if anything… is playing to your callers ON HOLD right now. Silence? Music? Tones? Messages?

    Why choose us to create your on hold messages?

    We Handle Everything

    Our telephone on hold messages are voiced, soundtracked and produced by experienced professionals, ensuring the highest quality and the best of results for you and your callers.

    We Have Experience

    Since our inception in 1989, On Hold Marketing has grown from a regional studio to a national provider of music and messaging for On Hold and In Store marketing.

    We Listen to You

    We listen to you to better understand your business and your business model.

    We Write and Produce

    We craft a custom designed script and ensure your messages are handled by professional and experienced voice actors.