Our Care and Comfort On Hold program shows family members who call your facility that they aren’t disconnected from their loved ones. In fact, their loved ones are receiving the professional and caring attention they expect.
Care and Comfort On Hold provides on hold messaging for CCRC, nursing homes, hospice, memory care, and assisted living communities. It’s important to have a professional and caring message to assure callers that you’re equipped to meet the needs of their loved ones.
Remind prospective residents, future residents, and their families and friends about your services.
Reduce hangups and alter your callers’ perception of the amount of time passing before you are able to pick up the phone.
Encourage residents to immediately inquire about specific services or to schedule a tour.
How does On Hold help?