On Hold Marketing has been a great asset to our Practice. Their accuracy with medical terms is impeccable. Our patients have stated over and over how much they appreciate the information they receive while on hold. The entire on hold marketing team has been great!
“Used this service for many years. Always been a great experience dealing with them. Professional & efficient.”
“Wonderful, easy experience. No hard sells, honest, and fast. highly recommended”
We have been a satisfied customer of the On Hold Marketing group for several years. We have always received quick, efficient and professional service. Whether it was time to update our Onhold message or few and far between mechanical issue’s we have always been very happy with the attention and service given to us.
Although most people hate being placed “on hold” when they call an office, we have found that the professional “Smiles on Hold” messages by On Hold Marketing provide a great service for our office and for our patients. We are able to tell callers about our office and our services, as well as the latest advances in dentistry. The messages are professionally recorded and provide a nice mix of music and information, which are a welcome change from the annoying music or messages most offices offer. During the sixteen years Marks Family Dentistry has worked with On Hold Marketing they have been very responsive to our questions and editing of our script. We have had a very positive experience and believe our messages make the few moments on hold more enjoyable to our patients.
Our office has had the distinct pleasure of working with Brian Illes and the On Hold Marketing team for several years now and we are very pleased with the timely service we receive from them and the wonderful scripts that are created specifically for our growing dental practice. We have found the entire On Hold Marketing team to be professional and easy to work with. We value the relationship we have with On Hold Marketing and would highly recommend them to any business, large or small.
“On hold has been an excellent source of marketing for my practice, both internal and external. Patients can hear about our new technologies while they hold. No time is wasted.”
“I believe educating the client is always important. Having a message playing while clients are on hold presents a great opportunity for clients to hear about my practice and what we offer. It may remind them of a service that they need for their pet or encourage them to ask questions. On-hold offers a great service at an amazing price. I like the fact that the message can be changed if needed. It is done very professionally and is very thorough.”
Thank you, On Hold Marketing for creating such a comprehensive hold recording for our organization. At SDWR, we have a wide breadth of Service Dogs and programs. Your staff was able to take all of our website and written content and turn it into a wonderful informational guide. It provides our clients with great information while they are on hold and frequently answers questions they didn’t even know they had. We loved working with you and will continue to use you for more updates in the future.
“Fabulous – Thanks for all your work on this project – everyone is thrilled with the new message and love the voices! I must say your advertisement of “we do 90% of the work, client does 10%” is very true – though my 10% didn’t seem like work it was so easy! Even the installation I feared because of my deficient skills with electronic devices – you talked me through it and it was like a walk in the park – easy and enjoyable! We look forward to a LONG relationship with your company for all our future needs! Thanks again for a superb job!”