mobile phone playing audio on speaker
starting at 39 per month for on hold messaging

SERVICES

On-Hold Messaging

At On-Hold Marketing, we help businesses increase sales and enhance branding with tailored on-hold messaging solutions. We offer top talent, a diverse music library, an in-house studio and transparent pricing with no long-term contracts. Choose us to grow your business!

Everyone Benefits with On-Hold Messaging

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Make Callers Happier

Delivering entertaining or informative content keeps callers engaged and feeling valued while reducing perceived wait times.

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Spotlight Your Brand

Great on-hold messaging creates a positive brand experience that builds loyalty and helps you stand out in a crowd.

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Promote Yourself

Offering callers special promotions or exclusive offers incentivizes them to engage and do business with your company.

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Improve Your ROI

Increase leads and generate more sales by effectively highlighting your products and services to a captive, target audience.

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Reduce Hang-Ups

On-hold messaging reduces missed calls and abandoned interactions, ensuring you don't miss out on potential business.

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Save Valuable Time

Providing answers to common questions while on-hold reduces call times for both your customers and your team.

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Our Specialty On-Hold Service Lines

Care & Comfort On Hold
Patients On Hold Logo
Sales Maker On Hold Logo
Smiles On Hold Logo
Paws On Hold Logo

On-Hold Pricing & Plans

Award-Winning On-Hold Messaging Service

Engage, inform & provide an improved experience when customers call your business.

Script Writing

In-House Production

Creative Consultation

Expert Voice Talent

Diverse Music Library

1 Production / Yr

$39

Monthly

Low Call Volume

This plan is perfect if you have consistent products and services, rarely run sales or promotions and have a low call volume.

2 Productions / Yr

$54

Monthly

Moderate Call Volume

Have repeat callers or run seasonal promotions? Consider our semi-annual plan to keep your on-hold messaging fresh and relevant.

4 Productions / Yr

$69

Monthly

High Call Volume

Have a lot of callers? Consider our quarterly production plan to keep your customers informed, persuaded and entertained year-round.*

Need More than 4 Productions per Year?

* We can create a custom plan with the updating frequency best suited for your business. Clients with multiple locations receive significant discounts. Contact us for details today!

On-Hold FAQ

Rich Moncure President On Hold Marketing BW
Brian Illes Vice President Operations On Hold Marketing
Allen Brown Vice President On Hold Marketing BW
Karen Collier - Business Administrator On Hold Marketing

Rich Moncure

President

Brian Illes

Vice President - Operations

Allen Brown

Vice President - Special Projects & Production

Karen Collier

Business Administrator