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July 2, 2019How Are Senior Care Communities Using Their On Hold Messaging to Build Occupancy?
Smart senior care communities have a plan to use hold time not only toward their own advantage, but also the caller’s....
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April 24, 2019Do your customers feel welcome when they call you?
Oh,….it may seem like a little thing to mention this, but are you aware of how you ‘sound’ to your callers? As w...
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January 15, 2019How To Add Avaya IP Office Music On Hold
Avaya’s IP Office offering comes in a variety of flavors. This short blog is intended to help Avaya users better und...
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December 15, 2018What is MFSP and why is it good for On Hold Messaging on Hosted VoIP systems?
As business phone systems continue to move to the cloud and away from hardware based solutions, the capabilities of prov...
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June 12, 2018How To Get Positive Reviews In Two Steps
…or “Do the Two-Step and See Your Reviews and Sales Funnel Grow!” We’re seeing great results from positive revie...
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March 26, 2018Business Owner’s Blunder and Humility!
Business owners are blessed with having an unwritten code of camaraderie with other business owners. Many of us can re...
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March 14, 2018The REAL Art of Crafting your On Hold Script
At On Hold Marketing we have over 30 years of combined script writing experience, so don’t ever feel like the weight d...
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February 9, 2018Why On Hold Messages Require Updating.
Perhaps in 2017 your business added a new service, or won a community award. Maybe a new certification was earned. Y...
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September 29, 2017Why a phone call to your business is more important than ever
What once was THE MOST highly traveled portal into a business has become a mere shadow of itself. The PBX / key system...
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May 31, 2017You Don’t Want “Something On Hold”
This is for all the businesses and practice managers that feel like they need “something on hold”…that is, they’...