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Our Process

As a 30-year provider, our process is consistent with our commitment to providing the best on hold productions for our customers.

We help alleviate the stress of launching a new marketing strategy, and help our customers obtain the on hold messaging they need to be successful.

We work with our clients, combining our marketing prowess with their expertise in their field, to establish the best possible campaign for their company. The effectiveness of this process has been shown in our customer retention, as 96% of our clients have consistently renewed our services since 1989.

THE 3 STEP PROCESS
WE LISTEN
WE WRITE
WE PRODUCE

We assess your business and consider your customers so we can accurately and efficiently work with you to outline the topics you want to feature, creating the messaging that will be most effective.  

We write the script based off your caller profile, marketing strategies, and company needs. We give you the ability to approve or make changes as needed.

We produce your  messages by working with you to choose professional voice artists and quality music. We then implement your new message into your phone system and away you go!

IN-HOUSE STUDIO

Our in-house studio provides the best resources to listen, write, and produce all under one roof. We help you create an on hold production that will educate, engage, inspire, and entertain your callers.